ForeSee® Feedback presents visitors with the opportunity to communicate their experience at any given point of their visit. ForeSee® Feedback allows participants to select specific or general areas to rate or comment on.
ForeSee® Feedback surveys are presented to shoppers on the page(s) you select when they click the Feedback Badge:
You may also use a JavaScript function call to display the survey instead of the Feedback Badge, as well as a Web Link, which can be used in emails and on social media pages.
According to your Survey Delivery settings, the survey displays as either a new tab/window or an overlay. This allows the respondent to complete the survey and continue shopping without moving from the page where they initiated the survey.
The data collected by a Feedback survey is accessible from the Feedback Surveys section of the Surveys page, or from the In-Page Reporting feature.
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