On the Cases page, click Create New Case. A dialog displays.
Complete all required fields, which are indicated by a red asterisk (*)
Click Create Case. The Case Details page displays information associated with the case.
An alert notification is sent to the assigned caseworker notifying them of the open case that needs their attention. An alert notification is also sent to the respondent letting them know a case has been created on their behalf and someone will be contacting them shortly.